Are you talking yourself out of a sale?

I used to think that a sales person was a person who had 'the gift of the gab'. And that if you could talk a lot ... you'd just reel in those customers!   It wasn't until I noticed that sometimes, right when I thought I had the sale, I lost it. Right when it was an absolute certainty, in the bag, for sure! And then I started to hear myself talking all the way out of the … [Read more...]